Home / Apps / Best takeaway and food delivery Apps
Best takeaway and home delivery Apps

Best takeaway and food delivery Apps

Share

Today I look at who has the best takeaway and food delivery Apps?. My review covers Menulog, Eat Now, Delivery Hero and Westfield Eat on Time. Whilst they don’t have an App yet, dish’d is also covered as another interesting takeaway and food delivery option.

This is a follow up to an earlier post Who has the best Pizza App in Aust?

Overall Winner

Of the three most direct competitors, i.e. Menulog, Eat Now and Delivery Hero, each does a very good job in regard to functionality. Specifically, ease of navigation, ordering (clearly showing the accumulated $ value of the order in progress) and payment.

However,of those three my overall winner is Menulog. The Menulog App is quicker and easier to navigate through the menu options to find what you are looking for and placing an order. Next would be Eat Now, with Delivery Hero coming in third.

Once your suburb is chosen, Menulog includes more information in a more condensed but still easy to navigate way on the scroll down restaurant list. Specifically, the minimum order delivery amount, average rating, whether there are any deals and if the restaurant is open now (ordering) or closed (pre ordering). Eat Now and Delivery Hero cover some but not all these options on the initial restaurant list. Menulog also offers slighly more payment options with Masterpass.

The Westfield Eat on Time App also deserves a special mention for it’s design, functionality and ease of use. Specifically, showing photos with every dish, being able to sort by prep time and having the option of giving the restaurant a special instruction with every dish ordered for those with dietary requirements. Lastly, offering simplified options for what time you would like the dish.

 

Menulog

Website states they are the  #1 for online takeaway and food delivery website in Australia and offer 14,000+ specials.

Strengths of the App.

  • Can sort restaurants by: Popularity, alphabetical & open now and further filter by name, specials and cuisine.
  • Quick to scroll through the restaurant listings. Information is presented in a condensed manner.
  • Choose upfront delivery vs pick up, rather than going partly through the order process and discovering that the restaurant doesn’t deliver.
  • Can quickly scan down the restaurant list and see minimum delivery amount, whether there are any deals and if the restaurant is is open for order now or will take a pre order.
  • Offers a drop down menu for each section of the menu.
  • Pay by cash, Paypal or credit card, as well American Express and Masterpass.
  • Shows where the restaurants chosen are on a map.
  • Instant SMS confirmation.

 

Best takeaway and home delivery Apps

 

Coverage: 4200+ restaurants around Australia

Areas: Sydney, Melbourne, Brisbane, Adelaide, Hobart,  Perth, Canberra, Gold Coast, Central Coast NSW, South Coast NSW

Eat Now

Backed by Australia’s #1 online shopping group – The Catch Group, which also has brands such as Catch of the Day, ScoopOn, Mumgo and West Avenue.

Strengths of the App.

  • The influence of the The Catch Group comes through very strongly with deals and offers prominently communicated for each restaurant.
  • Can sort restaurants by: Eat Now favourites, ratings, minimum delivery order & distance and further filter by cuisine and alcohol.
  • Quick to scroll through the restaurant listings. Information is presented in a condensed manner.
  • Choose upfront delivery vs pick up, rather than going partly through the order process and discovering that the restaurant doesn’t deliver.
  • Minimum delivery amount is stated after clicking on the restaurant before the order commences.
  • Pay by cash, Paypal or credit card, including American Express.
  • Instant SMS confirmation.

 

Best takeaway and home delivery Apps

 

 

Weaknesses of the App

  • Menu navigation. No drop down menu for each section of the menu. Have to scroll all the way up or down the page or use the skip to button at the top of the page.

Coverage: 3600+ restaurants around Australia

Areas: Sydney, Melbourne, Brisbane, Adelaide, Hobart, Perth, Canberra, Gold Coast, Wollongong, Newcastle, Geelong

 

Delivery Hero

Delivery Hero’s stated mission is to become the most trusted source for the takeaway industry in Australia.

Strengths of the App:

  • Can sort restaurants by: Rating, newest, minimum order fee & distance and further filter by: pay online/voucher & no additional fees.
  • Offers a drop down menu for the most popular restaurant items as well as for each section of the menu.
  • Clearly communicates opening hours and amount of time till restaurant closes.
  • Minimum delivery amount is stated upfront before clicking on the restaurant choice.
  • Pay by cash, Paypal or by credit card.

Weaknesses of the App:

Last dishes delivered. This is a list of dishes that have recently been ordered by other users from restaurants that also deliver to my location. This is meant to inspire me and help me to get new ideas. However, I am not really interested in a random list of dishes that have been ordered recently by people I don’t know and cuisines I may not have any interest in. It is already covered by the most popular items drop down menu for each restaurant.

 

Best takeaway and home delivery Apps

 

Coverage: 2700+ restaurants around Australia

Areas: Sydney, Melbourne, Brisbane, Adelaide, Hobart, Perth, Canberra, Gold Coast, Sunshine Coast, Newcastle

 

Westfield Eat on Time

Eat on Time is an App that allows customers to skip queues to place and collect orders from the 16 food retailers in Westfield Sydney’s food precinct. Eat on Time targets CBD workers on a quick lunch break or for those looking to pick up a meal for dinner on the way home.

 

Best takeaway and home delivery Apps

 

Strengths of the App:

  • SMS notification when the food is ready.
  • Option of adding a special instruction for each dish for those with specific dietary requirements.
  • The restaurants clearly communicate prep time.
  • Can sort restaurants by prep time & price, as well as further filter by cuisine.
  • Easy to scroll through recommendations at the top of the menu via the carousel.
  • Drop down menu for each section of the menu.
  • Simplified options for choosing time when you want the food.
  • Each menu item has an accompanying photo.
  • Naming the checkout as a ‘shopping bag’ is also a nice touch for Westfield.

Coverage: 16 food retailers

Areas: Sydney CBD Westfield Food Precinct.

 

Other takeaway and food delivery online options

 

dish’d

Developed by Simplot Australia, dish’d was recently launched to offer restaurant quality frozen meals for home delivery and selected takeaway. High profile chef Jacques Reymond has also joined the team to help further develop the dish’d menu. Not yet available as an App.

dish’d offer a choice of nearly 200 meals for order. 20% off the first order as a member and free delivery for orders over $80, otherwise the delivery fee is $8. The site is very easy to use and the menu can be sorted by: components, type of dish or occasion.

 

Best takeaway and home delivery Apps

 

Frozen Dishes are packed into a polystyrene cool box with dry ice and delivered to your home or office address the next day. Click & Collect is also offered as an option at selected food stores.

A physical dish’d store is also planned for opening in Prahan, Melbourne in late 2014.

With such a plethora of fresh ready to eat meals available in Sydney and Melbourne for takeaway and pick up, it will be interesting to see if the dish’d concept is successful.

The food certainly looks appetising and the prices of specific dishes are competitive. However, the higher $8 delivery fee for orders under $80 may put off those who just want to order for one meal or occasion. Targeted at singles and couples more than families, will they want to order so much in bulk in one order on a regular basis? In some ways, they are competing more with home meal replacement services like Lite n Easy. However those services are much more focused on nutrition, calorie intake and meal planning.

Areas: Sydney, Melbourne metropolitan areas

 

by Konrad Markham

Tips for Improving Digital Marketing

About Konrad Markham

Check Also

Digital disruption in HR - McDonald's Snaplications

Digital disruption in HR – McDonald’s Snaplications

Am loving the new recruitment campaign from McDonald’s Australia. They have launched a Snapchat lens …

Leave a Reply

Your email address will not be published. Required fields are marked *